Privacy Policy
Last updated: December 18, 2025
This Privacy Policy explains how handētizer (“Company,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit our website, create an account, make a purchase, sign up for marketing, contact support, or otherwise interact with our services (collectively, the “Services”).
By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.
1. What We Collect
The personal information we collect depends on how you interact with us.
A. Information you provide directly
- Contact details: name, email, phone number, shipping/billing address.
- Order and transaction details: items purchased, order total, shipping method, payment confirmation, refunds/returns/exchanges.
- Account details: login credentials and account preferences (if you create an account).
- Customer support: messages you send us, including photos or other information you choose to provide.
- Reviews and submissions: content you post (such as product reviews), plus any details you include in that content.
B. Information collected automatically (online identifiers and usage data)
When you browse the Services, we (and vendors working on our behalf) may automatically collect:
- Device and network data: IP address, browser type, device identifiers, operating system, language, time zone.
- Usage data: pages viewed, time spent, links clicked, referring/exit pages, and interactions with the storefront.
- Approximate location inferred from your IP address.
C. Information from third parties
We may receive information from third parties such as:
- Payment processors (confirmation of payment status and limited transaction details).
- Shipping carriers (delivery status and address validation).
- Analytics and advertising partners (to help measure performance and improve marketing).
- Fraud-prevention and security providers (signals to help protect our store and customers).
2. Cookies and Similar Technologies
We use cookies and similar technologies (like pixels and tags) to:
- Run the site and support essential features (checkout, login, cart, fraud/security protections).
- Remember preferences (language, region, and settings).
- Understand how the Services are used (analytics).
- Deliver and measure marketing (where enabled).
You can control cookies through your browser settings. If you block or delete cookies, some site features may not work as intended.
3. How We Use Personal Information
We use personal information to:
- Provide the Services: process orders and payments, ship products, manage returns/exchanges, and provide customer support.
- Communicate with you: send order confirmations, shipping updates, account notifications, and support responses.
- Improve and protect the Services: troubleshoot, analyze performance, prevent fraud, and maintain security.
- Personalize your experience: remember preferences and help you find relevant products.
- Marketing: send promotional emails/SMS (where you opt in) and measure marketing effectiveness.
- Legal and compliance: comply with applicable laws, enforce our terms, and protect our rights and users.
We may share personal information in the following situations:
A. Service providers
We share information with vendors that help us operate our store, such as:
- Payment processing
- Order fulfillment and shipping
- Customer support tools
- Cloud hosting and site security
- Analytics and marketing services
These providers are permitted to use your information only to perform services for us (subject to their own legal obligations).
B. Advertising and analytics partners
We may share limited information (such as online identifiers and browsing activity) with analytics and advertising partners to:
We may share limited information (such as online identifiers and browsing activity) with analytics and advertising partners to:
- Measure campaigns
- Perform retargeting
- Improve relevance of ads (where enabled)
Some privacy laws treat certain types of sharing for targeted advertising as a “sale” or “sharing.” See Section 7 for opt-out options.
C. Legal, safety, and business transfers
We may disclose information if we believe it is necessary to:
- Comply with law, regulation, or legal process
- Protect the rights, safety, and security of our customers, our business, or others
- Investigate fraud or security issues
We may also share information as part of a merger, acquisition, financing, or sale of assets.
5. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.
We keep personal information only as long as reasonably necessary for the purposes described in this policy (for example: fulfilling orders, maintaining records, resolving disputes, preventing fraud, and meeting legal/accounting requirements).
6. Marketing Choices
Email:
You can unsubscribe from marketing emails at any time using the link in the email. You will still receive transactional messages (like order confirmations).
SMS/MMS:
If you opt in to text messages, you can opt out by following the instructions in the message (for example, replying STOP). Message and data rates may apply.
7. Your Privacy Rights (Depending on Where You Live)
Depending on your location, you may have rights such as:
- Access/Right to know what personal information we collect and use
- Request correction of inaccurate personal information
- Request deletion of personal information (subject to exceptions)
- Obtain a copy of certain information in a portable format
- Opt out of targeted advertising and certain types of data sharing
To exercise a request, contact us using the details in Section 10. We may need to verify your identity before completing certain requests.
8. Children’s Privacy
The Services are not directed to children under 13 (or under 16 where required by law), and we do not knowingly collect personal information from children. If you believe a child provided us personal information, contact us and we’ll take appropriate steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version and revise the “Last updated” date above. Your continued use of the Services after changes means you accept the updated policy.
10. Contact Us
Questions or requests related to privacy?
Email: support@handetizer.com
Mailing Address: 1346 Rankin St., Troy, MI, 48083
Phone: 1-877-502-0777